With reference to the above diagram. The cloud software makes use of two types of control areas
  1. A Facentrance is an area with one or more entrances but there is a face reader monitoring people entering and not exiting the area. If you consider the Facentrace called “callcenter” it has one face reader (“fed1a”) which is used to open the door when someone enters . Exiting the area would be done via a push button or some other conventional mechanism.
  2. A Zone is an area with one or more entrances and monitors people both entering and exiting. Zone 1 has 3 entrances and a total of 6 face reading devices. A person entering Zone 1 may do so by scanning their face at any of the devices z1d1a, z1d2a and z1d3a. Similarly, to exit the area they would scan their face at any of the devices z1d1b, z1d2b and z1d3b. The time that the person is “in” the Zone is recorded for time and attendance and contact tracing purposes. In the event of “tailgating” the system will fallback on the “maximum allowed time” that a person can be in that area.
Zones can be used for time and attendance as well as content tracing because both the entry and exit time of a person is recorded. Facentrance’s although more cost effective, make use of the concept of a “maximum allowed time” which is by default 8 hours (but can be changed via the portal) to estimate the length of time a person could be in an area.
Each Zone or Face entrance can have one or more Roles and one or more people can be assigned to those roles. For all the roles below where “Zone” is mentioned the same will apply to “Facentrance”
  1. Inviter role - can invite people into a Zone on a temporary basis only and has visibility to the people that he invited and nobody else
  2. Manager/Managing Agent role - can invite people on a temporary or permanent basis into a Zone, can revoke permanent access and can appoint someone to an Inviter role or a health and safety role or Installer role for a Zone. Has visibility to all the people in the Zone being managed. Gets notified automatically if a Zone stops functioning
  3. Landlord role - can invite people on a temporary or permanent basis into a Zone, can revoke permanent access and can appoint someone to a Manager Inviter, health and safety or Installer role for a Zone. Has visibility to all the people in the Zone being managed. Gets notified automatically if a Zone stops functioning
  4. Health and Safety role - gets an sms whenever a covid questionnaire is completed and can deny or grant access based on their assessment of the questionnaire. Can see all completed covid questionnaires in the Zone being managed as well as create a set of questions for a Zone.
  5. Installer role - sets up the devices that control a Zone. Gets notified automatically if a Zone stops functioning. Sets their installation fees in the “Installer Marketplace”. The installer receives part of the monthly revenue which incentivizes him to ensure the system is fully functional.
Each Zone or Facentrance can be configured to use any of the following access methods and they can be different for each Zone or Facentrance. For example “Face recognition + temperature reading + mask + covid questionnaire” means that for anyone to gain access to this type of Zone or Facentrance their face needs to be recognized (ie they need to have received a valid invite), there temperature needs to be normal, they need to be wearing a mask and they need to have completed a covid questionnaire that was approved by a Health and Safety Officer
  1. Face recognition only
  2. Face recognition + temperature reading
  3. Face recognition + temperature reading + mask
  4. Face recognition + temperature reading + mask + covid questionnaire
  5. Face recognition + temperature reading + covid questionnaire
  6. Face recognition + mask + covid questionnaire
  7. Face recognition + covid questionnaire
  8. Face recognition + mask
On board thousands of new people or give access to thousands of people just by listing their cell numbers. In the below example 5 people are “invited” to the “callcenter” Zone during the times specified on the invite. If the person had previously registered their face, they would be given immediate access (assuming “face recognition only” is the access method), otherwise if the person’s face is unknown, they will be sent an sms and asked to take a selfie of their face from their cell phone. ( For people without smartphones, assisted registration is possible see “Registration” below) Please refer to the figure on page 1. The system is intelligent, it knows the the callcenter is “within” the building so the invite below will automatically allow access through all the face readers z1d1a, z1d1b, z1d2a, z1d2b, z1d3a, z1d3b and fed1a during the time period specified on the invite
The system is designed so the visitors can “on board” themselves via their smartphone. If a person has been invited and the system does not have their face, they will be sent an sms and if they have a smartphone will be asked to take a selfie of their face. This only needs to be done once depending on the quality of the selfie. To improve recognition time a number of different faces can be attached to the same cell phone number. Current business rules allow different people’s faces to be attached to the same cell phone number, this is necessary in the case of a school where the minor may not have a cell phone and both the parent and the minor need to gain access to the school. With regards to covid questionnaires that need to be completed these too are complete via the smartphone.
Some people may not have smartphones, in which case their sms will have a 6 digit code. You can then proceed to igenface.com/assist from any device that has a camera and a html5 browser, type in the cellphone number that received the sms as well as the 6 digit code and complete the registration on that device. The same method applies to questionnaires that may need to be completed.
The Health and Safety Officer role can set up on a per Zone or Facentrance basis a set of questions that make up the covid questionnaire. (These questions do not necessarily need to covid related questions, they could for example be medical aid and billing information required when entering a dentist's office) This role can decide whether the questionnaire needs to be reviewed before granting access or whether completing the form grants access and that access is revoked at a later point. Further for high traffic sites a single Health and Safety Officer may not be sufficient so multiple Health and Safety Officers can be assigned to the same Zone/Facentrance. In the case of multiple safety officers as well as the requirement of the covid form being reviewed before entrance is granted, the following modes are allowed
  1. Broadcast mode. Once a visitor completes the questionnaire, all Health and Safety Officers receive an sms with the answers to the covid questionnaire for that invitee and the first Safety Officer to respond allows or denies access
  2. Round robin mode If there are three Safety Officers A,B, C the first completed questionnaire will go to A, the second to B and the third to C and the fourth to A again.
  3. Backup mode One of the Health and Safety Officers is designated a primary, if there is no response from the primary Health and Safety Officer within 1 hour (configurable) to grant or deny access then it will Round Robin the request to the next officer on the list and if that Safety Officer fails to respond within 1 hour to the next officer. It will finally deny access if nobody responds.
When the Health and Safety Officer logs into his portal on a per Zone/Facentrance basis they will have a list of people as well as a history of the questionnaires that have been completed by that person. The answers to these questionnaires can be downloaded in excel or CSV format
From this page the Health and Safety Officer can
  1. view /download the completed questionnaires
  2. Revoke access if it was previously granted
  3. Contact trace
If someone is found to be infected the Health and Safety Officer will need to find all other people “at risk” being those people who were in the same Zone or Facentrance at the same time as the infected person. The health and safety officer can select an “infected person” and ask to find all the people from a specified start date who may have been in one or more Zones/Facentrances at the same time as the infected person. The system will automatically provide a list. This list will be 100% accurate assuming that the doors that the system controls prevents “tailgating” , if tailgating is possible the system will extrapolate the likely path the infected person took and will produce a list based on that extrapolation.
The system keeps track of the entrance and exits of people traversing Zones and Facentrances and can produce a set of attendance records as well as a list of “tailgaters” which are defined as people who have entrance but no exit records or exit records but no entrance records.
Each device keeps a copy of all the invites. This means should internet connectivity be lost all people who had access to the Zones/Facentrances will continue to have access. New invites however will not be accepted and will be queued until internet access is restored.
The internet requirement is low and a LTE or adsl connection is sufficient for the system to work, however it is recommended that the service makes use of a business grade fibre internet connection preferably with a fixed ip.
The system is provided on a Hardware as Service Basis. There is a cost of installation where the Landlord/Managing Agent contracts an approved Installer from the “Installer marketplace” to install one or more face readers (“devices”) and the cost per month per device for the above functionality. A Zone requires a minimum of two devices a Facentrance one device. The installation price range is dependent on the Installer and is the current range available in the Installer Marketplace. The prices below are in Rands and include VAT. As a worked example if 10 devices (ie 5 Zones) are installed, the monthly running cost would be R1500.
Installation price range per device 90 - 270 USD
number of devices cost per device per month
1-4 10.5 USD
5-10 9 USD
11-50 7.5 USD
50+ 6 USD